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BULK ITEM REMOVAL

Available only for current customers in select areas. Please contact customer service for rates, service area eligibility, and schedules.
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BULK ITEMS

A bulk item is non-household waste that does not fit into the supplied trash container. This includes items such as bikes, furniture, appliances, mattresses, box springs, grills, rugs, etc. This does not include construction debris or items from a remodel.

Any appliances containing freon (fridges, freezers, AC units, etc.) must have the freon emptied and be tagged by a certified HVAC technician before removal. Removal of appliances containing freon is not available in Gwinnett County due to landfill restrictions. Please refer to our Pink Bag service for removal of waste from construction or remodeling projects.

Before you throw away a bulk item, consider if it is recyclable or can be donated. Please see our Neighbors Helping Neighbors program. Consider donating items you no longer use to someone in need.

Guidelines for Bulk Pickup

Bulk items must be called in and scheduled for pick up. Items not called in will be left at the curb. Please use discretion, as some bulk items may need to be broken down and bundled together for removal or may not be considered bulk items. Please call customer service for rates and availability.

Trash will not be collected. Extra items beyond what is scheduled will not be collected, and if the additional items are mixed into what is scheduled, all items will be left behind. Please tie or bind any lighter items, such as couch cushions, so they do not fly out of the truck.

We ask that the night before your bulk pickup, your items are left curbside in an open area clear of and far away from any objects such as:

  • Mailboxes and Hydrants
  • Vehicles
  • Cable and Power Boxes
  • Trees and Posts
  • Overhead Low Hanging Tree Limbs and Wires
  • Grass Areas/Lawns – We will not be responsible for damage to such areas.

 

Our bulk truck has a large claw that will pick up your bulk items and if the claw hits anything, it will damage it. If your bulk items are too close to anything the claw could damage during the removal, they will be left behind.

If you do not call in to cancel the bulk pickup, you will have to pay again for us to come back out.

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How customers rate their experience with us
5/5

EXCELLENT

From over 900 reviews, here are some favorites.

John Chittam
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Great service at a great price. The drivers are friendly, don't spill trash in the neighborhood, and leave the cans neat after service. Large item pickups are affordable as well
Tomeka Oneil
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I had problems with my last provider. Called them, and they were willing to help with the problem with the last company. Everything has been perfect since joining them
Jon Nason
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RSS service for garbage and recycling is light years ahead of our previous provider. Everyone from the ownership to customer service to the drivers themselves are invested in their success and so far I have no reason to believe success will not come their way! Never late, always reliable and respectful - highly recommend you switch from your over-sized and under-performing existing service!
Izelenn L. Marsh
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I’ve been using them for 7months now and have been very happy with the low cost and good service. My previous service kept charging higher than they said they would but not this company. They’ve been stable and you pay for your service monthly so you don’t have to worry about any quarterly statements. Their large item pick ups that they do on Saturdays are also really inexpensive. Haven’t used that service yet but I’ll probably need to soon, so it’s good to know that I have that option. Great for families on a budget! 🙂
Denise Lodahl
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We switched to Residential several months ago after receiving less than stellar quality service from a different company. Residential has never been delayed and has amazing customer communications. I highly recommend this company!
Apple Michele
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Just switched my garbage service to RSS and forgot to put my garbage out on the new day. Fortunately, a nice man took the time to call to remind me he noticed my trash wasn’t out. Customer service at its best! Highly recommend!
Myles J.
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Best Service ever! We switched from my old company and have been with them for five months now, they have never missed a pick up day!
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